Mart Liquidation Store – Return Policy
Returns
At Mart Liquidation Store, customer satisfaction is important to us. We carefully inspect and list all products before sale. However, if you receive a defective product, you are eligible to request a return.
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Eligibility: Returns are accepted only for defective products.
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Condition: The product must be returned in the same condition it was received, with all original packaging and tags (if applicable).
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Timeline: You must contact us within 7 days of delivery to initiate a return.
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Process: To request a return, please email our support team at [insert your support email] with your order number, product details, and clear photos of the defect. Once approved, we will provide instructions for sending the product back.
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Refunds: After receiving and inspecting the returned item, a refund will be processed to your original payment method. Please allow up to 5–10 business days for the refund to appear.
Exchanges
We do not accept exchanges at this time. If you receive a defective product, the only available option is a refund once the defective item is returned.
Returns
At Mart Liquidation Store, customer satisfaction is important to us. We carefully inspect and list all products before sale. However, if you receive a defective product, you are eligible to request a return.
-
Eligibility: Returns are accepted only for defective products.
-
Condition: The product must be returned in the same condition it was received, with all original packaging and tags (if applicable).
-
Timeline: You must contact us within 7 days of delivery to initiate a return.
-
Process: To request a return, please email our support team at [insert your support email] with your order number, product details, and clear photos of the defect. Once approved, we will provide instructions for sending the product back.
-
Refunds: After receiving and inspecting the returned item, a refund will be processed to your original payment method. Please allow up to 5–10 business days for the refund to appear.
Exchanges
We do not accept exchanges at this time. If you receive a defective product, the only available option is a refund once the defective item is returned.
Non-Returnable Items
Please note that the following items are final sale and cannot be returned or refunded:
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Clearance and liquidation lots
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Bulk wholesale purchases
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Products sold “as-is” or marked as non-returnable on the product page
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Items damaged due to misuse, mishandling, or improper storage after delivery